Legal Receptionist requiredMust have previous experience working as a Receptionist - Preferably in a legal settingBased in Buckinghamshire - exact location with be given to suitable applicants Salary is negotiable around £25,000 p.a. depending on experience!Lots of company benefits - full list belowHours are full-time and 100% office based Free on-site parking & close to all transport links Ambitious and progressive law firm are looking to recruit an experienced receptionist who will provide a first class welcoming impression to clients and visitors entering the building. The ideal Receptionist will have worked as a Receptionist within a professional setting for a minimum of 1 year, preferably within a law firm (not essential). We are looking for an experienced receptionist who has to following skills and attributes:
Excellent telephone manner
Confident communication skills when client facing
Self starter
Familiarity with legal terminology and procedures is a plus
Proficient in Microsoft Office suite (Word, Excel, Outlook) and other office software
Strong organisational and multitasking abilities
Attention to detail and accuracy in work
Ability to maintain professionalism and composure in high-pressure situations
Reliable and punctual with a positive attitude
Ability to work independently as well as part of a team
Must be able to learn and adapt quickly and are able to absorb information in a useful way
Take ownership of tasks with minimal supervision and follow through to completion
Willing to be an office fire warden
The role of Legal Receptionist will include:
Providing a warm, welcoming first impression of the highest standard when meeting clients entering the building
Answer all external calls in a confident, courteous, and polite manner regardless of the nature of the call
Monitor and maintain equipment and supplies required in the reception area and always keep the reception area clean and tidy
Take accurate, clear telephone messages and passing on to the relevant person in a timely fashion
Look after clients in reception area, notifying fee earners of their arrival and showing them into the meeting rooms as required
Providing refreshments for clients/meetings where requested and always offer on arrival
Working with tact and discretion with clients on the telephone/face-to-face
Liaise with and respond to email and verbal requests/queries from all clients (internal and external) in a prompt and professional manner
Receive and sort mail and deliveries as they come into Reception throughout the day in accordance with the firm's policies and procedures
Scanning all incoming mail to the client management system
Arrange deliveries via external couriers
Taking card payments from clients either in person or over the phone
Assist with preparation and organisation of legal documents, including filing, scanning, and photocopying
Overseeing all emails coming into our info mailbox and forwarding into the correct recipient
Handle confidential and sensitive information with integrity and discretion
Manage office supplies inventory and place orders as necessary
Provide support for special projects and tasks as assigned by management
Overseeing facilities within the office and reporting to the necessary departments
Errands, such as buying milk for the office, going to the post office
Monitor visitor access and always maintain security awareness and confidentiality
Representing the business with a positive attitude and professional appearance
Distribution of files/deeds/wills from off-site storage premises
Provide general clerical and administrative support
Managing meeting room bookings using our online system
Hours are full-time100% office basedSalary is around £25,000 p.a. this is negotiable and is depending on experience!20 days holiday, plus bank holidays, plus a day off on your birthday, plus in between Xmas and New year off, Private health care plan, free eye test, free flu jabs & sick pay